RE PHARMACY
STORIES
Countless patients love RE Pharmacy. Read their testimonials, and the stories of RE Professionals as they help patients from therapy to recovery.
I Appreciate Samantha!
“I appreciate Samantha – how terrific she is and what she does! The deliveries are accurate. She calls me on a timely basis to setup delivery times. And when I call, I easily get through to her. She is always on point, and I appreciate her taking care of all the details.”
Samantha is Wonderful!
“Samantha is wonderful. I like her. She has a great personality. She is knowledgeable, professional, and asks the right questions. She calls to tell me when my medication will be delivered, she asks how I am doing…how I’m feeling. Their service is great.”
My Gratitude.
“I just wanted to show my gratitude. Today I received a phone call back from Gina again, for when she helped me last week. My medication had either a defect or I accidentally injected it wrong (probably the latter of the two). Gina offered to call the manufacture and get me a replacement of my injection for my migraines, and that was so kind of her. I really appreciate her effort. When she was able to do so, my replacement arrived fairly fast, and I was able to have my injection replaced without a cost. Her customer skills are on point and she was so kind, and I really appreciate her efforts and all her help. She went above and beyond her duties. “
Helpful and Articulate.
“I am a 50-year-old cancer patient. The staff at my oncologist are not friendly, and I have done more than 1 round of IV chemo. Speaking to Stephany Chaides at RE pharmacy was a pleasant surprise. She is the most friendly, helpful and nice. Before Covid 19, I was a sales manager. And I can say it is hard to find good help from happy employees. Stephany was helpful and articulate. Most pharmacies – when they deal with cancer patients – they don’t show empathy. They say, “I’m on lunch, you can wait”.”
Employee of the Month.
“I spoke with Monique on Friday and she did more for me in one day than the other two pharmacies did for me in 20 days. She is an excellent person and went way beyond, and deserves to be employee of the month!”
Always On Time!
“I love RE Pharmacy for always being on time. I love the follow-up of the company. They always keep my prescription going, make sure I don’t run out of meds, and they gave me a special coupon to keep it affordable. Staff is personable and knowledgeable. They call me with a precise goal and know how to make the patient feel good. You have a good crew and awesome business. I am grateful for all the effort and the great customer service that you offer. I love that you call me after I get my medication to follow up and make sure the delivery went well. I am so grateful for them, and I appreciate everything they do for me. I enjoy talking to Estefany, especially during this time.”
I appreciate all you guys do…
“Mina K. worked so hard to help us out. He was very personable and definitely on top of his job. He did a great job. I appreciate all you guys do.”
Dedicated!
“RE is a pleasure to work with. The staff is very dedicated in helping out our patients and ensuring that they obtain medications in a timely manner. Staff is very good at keeping us updated on patients medications. Overall satisfied with the pharmacy staff!”
Dear Diana.
“Suellen and I can’t thank you enough for your kind, patient demeanor while assisting us. Your kindness is greatly appreciated!”
Always On Time.
“Thank you for the excellent service you offered throughout my father’s treatment. Your staff was wonderful and deliveries were always on time.”
Great Customer Service.
“RE has really great customer service. RE is 100 times better than my last pharmacy. The staff is very polite, understanding, and always makes sure my delivery is on time and punctual. RE also helps me with setting up nursing.”
Much Happier!
“Your services have allowed my daughter to avoid being hospitalized, which has made her much happier.”
Patient Started Crying…
“[Patient] started crying because she couldn’t believe how nice we were to take the time to discuss IV infusion therapy with her, review her medications, and explain what her lab results meant.”
Sharp Group!
“I called the patient to inform him that his replacement medication would be delivered in 3 to 5 business days. He was thrilled to hear this news, amazed at how much RE cares about their patients, and called us a ‘sharp group’ “
Dear RE Pharmacy.
“I was very impressed with your representative, Tanya, during my doctor’s visit. She was so professional, polite, and patient. She treated everyone in the office in a classy and polite manner. I am extremely grateful for receiving services from RE Pharmacy, and told my family and friends about your services.”
THANK YOU SO MUCH!
“Thanks so much for the time you spend finding foundation assistance for our patients!”
Great job, Chronic Team!
“Mireille and the Chronic Team had an oncology patient who was due for their first refill. The patient was enrolled in The Desert Cancer Foundation but the foundation was refusing to fund the patient any further. The patients doctor had to consider changing medications – which we know would not be best for the patient. The Chronic Team was able to find a new foundation to enroll the patient in, so that there was no disruption in treatment.”
” He was friendly and explained everything and answered all my questions. Very rare these days” Patient
“She’s the reason I’m being helped by the incredible people from River’s Edge Pharmacy.” Patient
Thank you, River’s Edge.
“River’s Edge not only provided me with prompt professional service, they filled my speciality care medicine, when other large pharmacies would not. I remain grateful to their pharmacist Nardeen, for answering all of my questions, following up with me to see how I am feeling with my new medication, and sending me email notifications informing me of when my medication would arrive via Fed Ex. I cannot imagine receiving this type of personal care elsewhere. Thank you River’s Edge”
Accreditations
RE Pharmacy proudly displays the URAC, ACHC, and NABP Accreditations as they demonstrate their commitment to quality healthcare services.
