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Partnering with Providers

Seamless coordination for better patient outcomes.

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Your Care, Simplified

At River’s Edge Specialty Pharmacy, we understand the challenges providers face when treating patients with complex and chronic conditions. By partnering with River’s Edge, you gain more than a pharmacy — you gain a trusted ally dedicated to improving outcomes, streamlining workflows, and elevating the level of care your patients receive.

Why Partner with an Infusion Therapy Provider?

1. Impacts on Patient Outcomes

Studies show that coordinated infusion care can improve patient adherence by up to 30% and reduce hospital readmission rates by 20–40%, particularly for chronic and complex conditions like MS, Crohn’s, and RA.

2. Faster Start of Care

Infusion therapy providers often begin benefits investigation within 24 hours, cutting down time-to-treatment by an average of 5–7 days compared to traditional processes handled solely by provider offices.

3. Lower Cost of Care

Infusion providers help reduce total cost of care by optimizing site-of-care. Shifting eligible patients from hospitals to alternate sites (like ambulatory infusion centers or home) can lower infusion costs by up to 50%.

4. Enhanced Patient Experience

Over 85% of patients report higher satisfaction when supported by a specialty pharmacy or infusion partner, especially when care is coordinated and personalized.

5. Improved Safety

Administering infusions in controlled outpatient settings rather than hospitals can reduce the risk of hospital-acquired infections by up to 70%.

 

Why Choose River's Edge?

At River’s Edge Pharmacy, we recognize that providers need more than just a dispensing partner — you need a pharmacy that enhances patient outcomes while reducing administrative burdens. By partnering with us, you gain a dedicated team that streamlines prior authorizations, coordinates directly with payers, and ensures timely access to specialty medications and infusion therapies.

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Reduce Operational Risk

Minimize overhead and streamline operations.

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Performance Insights

Access detailed reporting to track outcomes.

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LDD Access

Access Limited Distribution Drugs (LDD) not available at retail pharmacies.

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Less Administrative Strain

Let us handle prior authorizations and complex paperwork.

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Stronger Adherence Support

Keep patients on therapy with proactive outreach and monitoring.

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Enhanced Cash Flow

Unlock new revenue opportunities and improve reimbursements.

Behind every prescription is a patient relying on us — and a provider who deserves a trusted partner in delivering the highest standard of care.

Our Referral Process: What Happens Next

At River’s Edge Specialty Pharmacy, we’ve designed our referral process to be simple, efficient, and provider-friendly—so your patients can start therapy without delays, and your staff can stay focused on care.

1. Send the referral

Submit the patient’s referral using our secure referral form, along with the following:

  • Completed prescription or order
  • Patient demographics and insurance information
  • Relevant clinical notes or labs
Referrals can be sent via fax, secure email, or directly through your EMR—whatever works best for your workflow.

 

2. We Handle the Details

Once we receive the referral, our team takes it from there:

  • Conduct benefits investigation
  • Obtain prior authorization, if required
  • Coordinate financial assistance, copay support, or foundation funding if eligible
  • Schedule nursing services or site-of-care, if infusion is needed
You’ll receive updates along the way, and we’ll reach out immediately if we need anything further to avoid delays.

 

3. Patient Onboarding & Support

Our care team contacts the patient to:

  • Review their therapy and answer questions
  • Arrange delivery or schedule infusion appointments
  • Provide education and ongoing support tailored to their needs

We stay in close communication with both your office and the patient to ensure seamless care and strong adherence.

In Case You Missed It...

A consolidated recap to get you up to speed with what's important to you as a provider. Check out our FAQs page for more info

How does River's Edge Specialty Pharmacy support providers in managing complex therapies?

River’s Edge Pharmacy simplifies the specialty prescribing process by handling prior authorizations, benefits investigations, and real-time claim adjudication. Our care coordinators communicate directly with your office to minimize delays and ensure patients receive their medications quickly. This allows providers to spend more time on clinical care and less on administrative tasks.

What services does River's Edge Specialty Pharmacy offer to improve patient adherence and outcomes?

We provide personalized onboarding, condition-specific education, and proactive outreach to keep patients engaged in their therapy. Our pharmacists and care team also develop side effect management plans, offer 24/7 access to coordinators, and provide multilingual support — all designed to increase adherence and improve long-term health outcomes.

How does River’s Edge Pharmacy ensure seamless communication with providers?

Our team partners closely with providers through secure communication channels, timely status updates, and direct coordination with physicians and staff. By streamlining refill reminders, monitoring therapy progress, and providing real-time feedback, we ensure providers are always informed and patients remain on track with their treatment plans.

For Patients

At RE Pharmacy, we make infusion therapy simple and stress-free. From your first call to your last session, our team manages every detail so you can focus on feeling your best.

For Services

Comprehensive services designed for both patients and providers. We deliver high-quality infusion therapy with safety and precision at every step.

Get Started

Whether you’re a patient looking for support or a provider seeking a trusted pharmacy partner, our team is ready to guide you every step of the way.

Ready to start your infusion journey?

Send us a message.