River’s Edge Pharmacy

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PATIENTS

River’s Edge Pharmacy focuses on individualized services by working directly with patients and families. This one-on-one approach allows for timely delivery of therapy while addressing issues that may arise.

PATIENT SUPPORT

River’s Edge Pharmacy proudly offers comprehensive specialty and infusion pharmacy services throughout Southern California including, but not limited, to Riverside, San Bernardino, Palm Desert, and Orange County. These services also extend to other states, and include:

River’s Edge Pharmacy proudly offers Comprehensive infusion pharmacy and skilled nursing services delivered by clinical pharmacists, infusion-certified nurses & board certified clinical dietitians

Ability to support intermittent and continuous infusion dosing regimens

ISO Class 7 Compounding per USP 797 Standards

Written protocols for the safe administration of infused drugs

Competency-assessed clinical pharmacists and infusion-certified nurses on call 24/7/365

First-dose capabilities

Coordinated hospital discharge support from hospital to home

Full accreditation for pharmacy and nursing.

Most insurance plans accepted

UNDERSTANDING YOUR PRESCRIPTION LABEL

FINANCIAL ASSISTANCE

River’s Edge Pharmacy knows that costly medications can create a major financial burden for patients and their families. For this reason, River’s Edge Pharmacy has a dedicated team of professionals to help patients gain access to specialty medications.

Each patient is provided:

  • Confidential sessions to discuss financial needs
  • Eligibility options for financial programs
  • Enrollment into foundations, co-pay assistance programs, and specially tailored payment plans


For questions about financial assistance, please contact us directly at info@repharmacy.com

PATIENT AND PROVIDER RESOURCES

Immunoglobulin Therapy:

  • American Academy of Allergy, Asthma, and Immunology (AAAAI open_in_new)
  • American Association of Immunologists (AAI open_in_new)
  • American Board of Allergy and Immunology (ABAI open_in_new)
  • American College of Allergy, Asthma, Immunology (ACAAI open_in_new)

 Blood Disorders:

  • The American Society of Hematology – (ASH open_in_new)
  • International Society of Hematology – (ISH open_in_new)
  • International Society for Experimental Hematology – (ISEH open_in_new)
  • The American Society of Pediatric Hematology/Oncology – (ASPHO open_in_new)

Acute and Chronic Infections:

  • Infectious Diseases Society of America – (IDSA open_in_new)
  • International Societies for Infectious Diseases – (ISID open_in_new)
  • The World Society for Pediatric Infectious Diseases – (WSPID open_in_new)

Cancer:

  • Mesothelioma Guide – (Mesothelioma Guide open_in_new)
  • American Society of Clinical Oncology – (ASCO open_in_new)
  • National Cancer Institute – (NCI open_in_new)
  • American Cancer Society – (ACI open_in_new)
  • Community Oncology Alliance – (COA open_in_new)
  • The Mesothelioma Center – (Asbestos.com open_in_new)

Neurological Disorders:

  • American Neurological Association – (ANA open_in_new)
  • National Institute of Neurological Disorders and Stroke – (NINDS open_in_new)
  • American Academy of Neurology – (AAN open_in_new)

Bone & Joint Diseases:

  • The Association of Bone and Joint Surgeons – (ABJS open_in_new)
  • The American Orthopedic Association – (AOA open_in_new)
  • The American Academy of Orthopedic Surgeons – (AAOS open_in_new)

Gastrointestinal Disorders:

  • The American Gastroenterological Association – (AGA open_in_new)
  • American College of Gastroenterolog – (ACG open_in_new)

Liver Diseases:

  • Infectious Diseases Society of Americ – (IDSA open_in_new)
  • The American Liver Foundation – (ALF open_in_new)
  • The American Association for the Study of Liver Diseases – (AASLD open_in_new)

PATIENT RIGHTS

INFUSION SERVICES STANDARDS

River’s Edge Pharmacy shall honor patient rights and responsibilities and inform the patients of their rights and responsibilities in the care process. Patients will receive a written copy of Patient’s Rights and Responsibilities at the time of the initial order shipment. River’s Edge Pharmacy staff will be trained in reviewing Patient Rights and Responsibilities with the Patient/Caregiver and will ensure understanding of these rights and responsibilities. If the patient/caregiver cannot read the statement of rights and responsibilities, an offer will be made to read it to the patient/caregiver, or offer a translator to provide this service in a language the patient/caregiver understands.

To ensure the finest care possible, as a Patient receiving our Pharmacy services, you should understand your role, rights, and responsibilities involved in your own plan of care.

  • Select those who provide you with Pharmacy services
  • Receive the appropriate or prescribed services in a professional manner without discrimination relative to your age, sex, race, religion, ethnic origin, sexual preference or physical or mental handicap
  • Be treated with friendliness, courtesy, and respect by each and every individual representing our Pharmacy, who provided treatment or services for you and be free from neglect or abuse, be it physical or mental
  • Assist in the development and preparation of your plan of care that is designed to satisfy, as best as possible, your current needs, including management of pain
  • Be provided with adequate information from which you can give your informed consent for commencement of services, the continuation of services, the transfer of services to another health care provider, or the termination of services
  • Express concerns, grievances, or recommend modifications to your Pharmacy services, without fear of discrimination or reprisal
  • Request and receive complete and up-to-date information relative to your condition, treatment, alternative treatments, risk of treatment or care plans
  • Receive treatment and services within the scope of your plan of care, promptly and professionally, while being fully informed as to our Pharmacy’s policies, procedures, and charges
  • Request and receive data regarding treatment, services, or costs thereof, privately and with confidentially
  • Be given information as it relates to the uses and disclosure of your plan of care
  • Have your plan of care remain private and confidential, except as required and permitted by law
  • Receive instructions on handling drug recall
  • Confidentiality and privacy of all information contained in the client/patient record and of Protected Health Information; PHI will only be shared with the Patient Management Program in accordance with state and federal law
  • Receive information on how to access support from consumer advocates groups to receive pharmacy health and safety information to include consumers rights and responsibilities
  • Know about philosophy and characteristics of the patient management program
  • Have personal health information shared with the patient management program only in accordance with state and federal law
  • Identify the staff member of the program and their job title, and to speak with a supervisor of the staff member if requested
  • Receive information about the patient management program
  • Receive administrative information regarding changes in or termination of the patient management program
  • Decline participation, revoke consent or disenroll at any point in time
  • Be fully informed in advance about care/service to be provided, including the disciplines that furnish care and the frequency of visits, as well as any modifications to the plan of care
  • Receive information about the scope of services that the organization will provide and specific limitations on those services
  • Be informed of client/patient rights under state law to formulate an Advanced Directive, if applicable Have one’s property and person treated with respect, consideration, and recognition of client/patient dignity and individuality
  • Be able to identify visiting personnel members through proper identification
  • Be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and misappropriation of client/patient property
  • Voice grievances/complaints regarding treatment or care, lack of respect of property or recommend changes in policy, personnel, or care/service without restraint, interference, coercion, discrimination, or reprisal
  • Have grievances/complaints regarding treatment or care that is (or fails to be) furnished, or lack of respect of property investigated
  • Confidentiality and privacy of all information contained in the client/patient record and of Protected Health Information
  • Choose a health care provider, including choosing an attending physician, if applicable
  • Receive appropriate care without discrimination in accordance with physician orders, if applicable
  • Be informed of any financial benefits when referred to an organization
  • Be fully informed of one’s responsibilities
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